 |
Troubleshooting
Guide |
No Syrup is coming out!
There are 2 main causes:
| Only
1 line is not working (but the others are working) |
ALL
of the lines are not working (water only coming out) |
|
| 1. If you only
have soda water (carbonated water) coming out check that the BIB
is still full A. If it is full but product is not moving the QCD connector may not be fully seated B. If connector is seated, the push pin tab inside the neck of the BIB may have been pushed inwards This plastic ring with a tab inside the neck of the BIB is not as sturdy as we would like. Sometimes it may get "pushed" into the bag. If you are VERY careful you can pull it back out! |
If you are only getting plain
water (not carbonated) out of every valve (or button on a gun)
then you can usually fix that on your own. *Careful: Plain
water coming out of a dispenser might look carbonated at first
glance because it gets stirred up and this traps bubbles. The best way to know if it's carbonated or not is to dispense some of this water into a cup and look for carbonation there. |
|
 This is the "tab" that must push on the QCD connector so syrup can flow  You can try CAREFULLY pulling out on this tab, or pushing it out by pressing behind it. This connector is fragile, and if it breaks you have just lost all the syrup in that bag. |
YOU
HAVE NO GAS
So if you have PLAIN water only (not carbonated) coming out of every valve (or button on a gun) and you have no syrup, then you're not getting gas to your pumps. Either your CO2 tank is turned off, empty, or you have a shut-off valve that has been shut off!
This is Shut OFF This one is turned ON! |
|
2. The other possibilities are that your syrup pump is no longer working or your line is clogged internally, or your valve is no longer working. Unfortunately repairing any of these issues is more complicated than most people can handle without specialized tools and experience, so we recommend you get SERVICE |
Make sure your cylinder is opened up. Make sure your shut off valve is turned ON. If you have CARBONATED water coming out, but no syrup then try this: 1. Run your carbonated water for 1 full minute. Is it still carbonated? If not, go to the section above that says "YOU HAVE NO GAS" 2. If you run your water and it's STILL carbonated and you
also DON'T have syrups, then you're just not getting pressure
to your pumps. There is a secondary (additional) regulator
somewher that has been shut off. If you cannot find it, then
just get SERVICE |
